Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction.
...development.At least 4 years of hands on experience using TFS or JIRAAt least 2 years of experience as working as Scrum Master along with the following: CSM (Certified Scrum Master) CertifiedFamiliarity with common Agile practices especially SCRUM, service-oriented...
...succeed? Read on to learn more about an exciting opportunity to join our team.Impact Youll MakeAs an Analyst within Stouts Business Valuation practice, you will support valuation and financial advisory engagements for tax, transaction, corporate planning, and dispute...
...customer satisfaction through excellent sales service. Assist customers in person and over the... ...reports and other documents relating to deliveries. Operate equipment and machines, such as... ...future. Must have a valid, unrestricted Driver's License. Must be able, with or without...
...stations. Assist others in closing the kitchen. Do not leave until a manager has inspected your station Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a positive experience for our guests Perform...
OverviewThe Senior Manager, Digital Marketing is responsible for driving digital strategy and execution across all paid, owned, and earned... ...benefits for financial planning (auto, home, ID protection and legal)Dynamic culture eager to innovate, enhance diversity, and work...